IRDAI Cautions Public against Spurious Calls and Fictitious offers

Insurance Regulatory and Development Authority of India (IRDAI) has been receiving complaints, through email/letters and in its Bima Bharosa (Integrated Grievance Management System), from members of public informing the Authority that they are receiving spurious calls from unidentified persons:

The general public is hereby informed that IRDAI is a regulatory body established by an Act of Parliament, i.e. the Insurance Regulatory and Development Authority Act 1999, to protect the interests of the policyholders, to regulate, promote and ensure orderly growth of the insurance industry and for matters connected therewith or incidental thereto. Further, IRDAI informs the members of public that:

IRDAI hereby urges the public to remain alert and not to fall prey to frauds or scams perpetrated by miscreants who impersonate to be employees / officers of IRDAI or other insurance companies. If any member of the public notices such instances, he or she may lodge a police complaint, along with the details of the caller and telephone number from which the call was received, in the local police station

Consumer Affairs Department,IRDAI


CreditAccess Life Insurance Limited or any of its representatives will not ask for any documents or OTP over the call. Public receiving such phone calls are requested to lodge a police complaint.